clipper card balance refund

Posted 29 August, 2022 under list of new orleans assistant district attorneys

A: Fire off an e-mail to clipper@bayareametro.gov. Note: If you are requesting a refund for unused transit passes or tickets that were loaded to your Clipper card in error, cancelling your card is not necessary. endstream endobj startxref 0 %%EOF 332 0 obj <>stream Include the card number in your description. If you are unable to get your Go Pass to tag on: Hold your card flat against the Clipper logo on the reader. People were just grabbing free Clipper cards, riding BART, racking up negative balances and throwing the card away. No service to Chase Center atthis time,stay tuned for updates. You can also use Clippers automated phone service to hear your recent transactions or have a list sent to the email address in your account. Sign up for email alerts here >, *Visit the Angel Island page for ticketing options and FAQs.. And my Oyster card. Other readers wrote of similar fears and refund frustrations. For faster replacement, you also can pick up your replacement card at an in-person service location. endstream endobj 179 0 obj <>/Subtype/Form/Type/XObject>>stream Where to Use On 24 transit services and more. If your Clipper card has been loaded through a transit benefit program, the transit value is ineligible for a . Add value, set up autoload, and check your balance! However, money added since then does not show on the account, as weve not used the cards. Golden Gate Ferry NO LONGER acceptsBlue and Gold tickets purchased online unless they werepreviously purchased for travel to Angel Island ONLY. For information about fare credits when transferring between Golden Gate Ferry and Muni or the SMART Train, visit our Transferring & Connecting page. This is one option for using up the funds on a paper ticket you own. 0 S, endstream endobj 207 0 obj <>/Subtype/Form/Type/XObject>>stream endstream endobj 223 0 obj <>/Subtype/Form/Type/XObject>>stream Note: If you are requesting a refund for unused transit passes or tickets that were loaded to your Clipper card in error, cance lling your card is not necessary. All Go Pass users should register their Clipper cards on Clippers website. If your card is registered, contact us so we can block your card from further use. endstream endobj 175 0 obj <>/Subtype/Form/Type/XObject>>stream https://www.bart.gov/sites/default/files/docs/Clipper%20FAQ%20updated_1.pdf, https://sf.streetsblog.org/2010/11/09/clipper-cards-dirty-little-secre-hint-it-can-go-negative/, https://www.caltrain.com/fares/how-buy/clipperr/clipper-caltrain-faq, Get answers to your questions about Oakland. To request a transfer of cash value from one card to another, wait until you have received your Smart Pass Clipper card, then contact the Clipper Customer Service Center at 877.878.8883 (TTY/TDD 711 or 800.735.2929) to request they transfer your cash value to the new card. If a Caltrain patron is contacted onboard the train without valid fare, Caltrain Fare Enforcement Agents or San Mateo County Sheriffs Office Deputies will scan/photograph their ID to issue a Notice of Violation for fare evasion. Pay it forward. BART's Treasury Department will no longer issue replacement tickets in order to reduce the use of tickets in the system. Treasury will mail you a check. Can I get a refund on my $500 Clipper Card? No longer have use - reddit If not, you can check your balance and add value to the card at a ticket machine before starting the journey. Clipper says it does not take funds away, even if the card goes unused for years. EMC Latest Clipper News Never miss Clipper news! Account Management | Clipper One beep means you have tagged on, and two beeps mean you have tagged off. E\\y\F@B.THH!*o* To request a refund or adjustment or to report a lost or damaged card, visit the Clipper Customer Support webpage. 0 endstream endobj 203 0 obj <>/Subtype/Form/Type/XObject>>stream I only pray theyre still there. You wrote about Clipper freezing accounts. To report it lost or stolen: Log in to your Clipper account, select Report Lost or Stolen from the More Options menu, or ; Call 877.878.8883 (TDD/TTY 711 or 800.735.2929) For a $3 fee, we can replace your adult, Youth or Senior Clipper card and restore your balance. H*2T0T3415Rf& The Go Pass is available for free to eligible faculty, staff, postdoctoral scholars. (Some limitations may apply.) A: Many others are praying, as well. f It is recommended that items of value be insured when selecting this option. Apparently Bay Area folks found a loophole where BART allowed you to enter a station with the min amt on your Clipper (say $3). 0 0 10.146 10.364 re Then when you exit, Caltrains will tell you that you have a negative balance. endstream endobj 204 0 obj <>/Subtype/Form/Type/XObject>>stream Refunds are only available to registered cardholders and are limited to cash value and unused passes and ridebooks. What should I do if my card is lost or stolen? EMC You must tag your card again when you get off the train. You may be eligible for a full or partial refund of the value on your card, unless you have loaded value on it using pre-tax employee transit benefits. Get next-day replacement and balance restoration for a lost or stolen registered Clipper card (you must call Clipper Customer Service at 877-878-8883 a day in advance to have your old card blocked). 7.1 A Cardholder may request a refund of the remaining cash value on a Registered Card with a minimum $5 cash value balance by mailing a completed Clipper Cancellation Form, which is available at www.clippercard.com. Clipper is the all-in-one transit card for the Bay Area. Key Clipper information translated to Chinese. BART to stop selling all discounted magnetic tickets on December 31 Skip top navigation. At your request, we can mail you a new card with your balance restored, typically within 2 business days. balance on your card is less than $5, Clipper will not process your refund request or charge the $5 processing fee. The Smart Passis only available on pre-loaded Clipper cards, which are available through Stanford Transportation. H*2T0T3415Rf& Clipper says it does not take funds away, even if. 0 { endstream endobj 196 0 obj <>/Subtype/Form/Type/XObject>>stream If your card is registered, contact us so we can block your card from further use. If a Clipper card is not used for six months, it can be deactivated. endstream endobj 172 0 obj <>/Subtype/Form/Type/XObject>>stream If you are eligible for the VTA Smart Pass and have (or would like) a Smart Pass Clipper card, we encourage you to use the same Clipper card for both passes. Monthly passes and multi-ride tickets, including the VTA Smart Pass, cannot be transferred. Here's what you need to know. Clipper charges a $5 fee for refunds and only issues refunds for cards with at least $5 in value. Transit pass refunds are subject to transit agency approval. We recommend that you do. After that, you need to tag on and off for each ride. No. 7.1 A Cardholder may request a refund of the remaining cash value on a Registered Card with a minimum $5 cash value balance by mailing a completed Clipper Cancellation Form, which is available at www.clippercard.com. You can add value, see what's on your card, and see recent transactions. For youth, seniors, people with disabilities and low-income adults. Stanford affiliates who are caught transferring their Go and/or Smart Pass and individuals who accept a Go and/or Smart Pass that was not issued to them, will face confiscation and potential fines up to $400. E\i\\ Otherwise, you will be logged out automatically. You can do a lot of things with online account management: store your payment information, set up automatic reloading, report a lost or stolen card and get a replacement and balance restoration (for a $3 fee), and download transaction histories. endstream endobj 218 0 obj <>/Subtype/Form/Type/XObject>>stream As others have said, you can get it on the Clipper phone app for free. BART FinanceDepartment2150 Webster, Oakland, CA 946129th floorAttention: Requests. How Do I Check How Much Is On My Clipper Card? - CLJ At your request, we can mail you a new card with your balance restored, typically within 2 business days. Key Clipper information translated to Spanish. If you cannot tag your card successfully, try on another device. Clipper card refund - Oakland Forum - Tripadvisor Your session is about to expire due to inactivity. Enter and space open menus and escape closes them as well. `qp8Wkdj434T) Y endstream endobj 214 0 obj <>/Subtype/Form/Type/XObject>>stream Get the app here >> Note: Clipper may not be used for Giants Ferry or for group travel - one account per passenger per trip. Go Pass users can request that the Go Pass be loaded on any adult fare Clipper card of their choice. To request a refund or adjustment or to report a lost or damaged card, visit theClipper Customer Support webpage. If I'm reading the link correctly, you can't get a refund of the card fee, but you can get a refund of any unused balance of more than $5, although they charge a $5 fee. Agreement | Clipper I dont think you can get back the basic Suica fee either. For three bucks, just consider it a cheap souvenir. EMC You may be eligible for a full or partial refund of the value on your card, unless you have loaded value on it using pre-tax employee transit benefits. endstream endobj 201 0 obj <>/Subtype/Form/Type/XObject>>stream 2020, Metropolitan Transportation Commission. 0 endstream endobj 194 0 obj <>/Subtype/Form/Type/XObject>>stream Q: I have a similar issue where several hundred dollars in my Clipper account no longer shows online. Please contact Clipper Customer Service at 877.878.8883 to request a . /Tx BMC It's just $3. I have a whole collection of stored value transit cards from many places! endstream endobj 211 0 obj <>/Subtype/Form/Type/XObject>>stream f EMC Clipper said they didnt have money in their accounts. Agreement | Clipper Only registered Clipper cards are eligible for refunds. You pay more for a "San Fran" shot glass that was probably manufactured on the other side of the globe. Q: This happened to my wife when she was with her 90-year old mother, attempting to get on BART in Berkeley with Clipper cards, each of which should have had $20 on it. endstream endobj 173 0 obj <>/Subtype/Form/Type/XObject>>stream 0.749023 g The Go Pass is also available to graduate students until December 31,2022*. There is a $5 fee for this service. Learn More about the future of clipper (external link). There is no replacement fee for lost or stolen Go Passes. https://www.bart.gov/sites/default/files/docs/Clipper%20FAQ%20updated_1.pdf. Someone else may be able to use it. EMC If the reader beeps twice to tag you off for your previous ride, swipe your card to tag on. Discount Cards For youth, seniors, people with disabilities and low-income adults. EMC If youre not paying with Clipper, please see an attendant for information about ticket purchase. If you ever lose your card, well replace it and restore your value for a $3 fee. In that case, the card is ineligible for refunds, even if there was already value on the card or if you added personal funds separate from transit benefits. Cash value is NOT required and should NOT be deducted when you use an active Go Pass. EMC The Student Navigation Center is here to help you understand all the ways you can enjoy the convenience of your card. Clipper is the all-in-one transit card used for contactless fare payments throughout the San Francisco Bay Area. To request a transfer of cash value from one card to another, wait until you have received your Smart PassClipper card, then contact the Clipper Customer Service Center at 877.878.8883 (TTY/TDD 711 or 800.735.2929) to request they transfer your cash value to the new card. /Tx BMC If the balance on your card is less than $5, Clipper will not process your refund request or charge the $5 processing fee.". In order to have valid fare, Caltrain requires you to tag on and tag off before and after each ride. You can manage that account online using the same credit card that you use for any other Clipper cards; however, you will have to use a separate login to access the account. endstream endobj 180 0 obj <>/Subtype/Form/Type/XObject>>stream What can I do with an online Clipper account? HD 0UR K(EP%xg:#6(=VU-zTqwn?p You will need to contact Clipper Customer Service at 877.878.8883 to request a transfer of the transit value to the correct card. HD 0UR K(EP%xg:#6(=VU-zTqwn?p Yes, you can manage your account using the Clipper app and in your mobile wallet. endstream endobj 206 0 obj <>/Subtype/Form/Type/XObject>>stream HD 0UR K(EP%xg:#6(=VU-zTqwn?p H*2T0T3415Rf& Q: Ive had a Clipper card with a balance on it sitting on my dresser for probably over 5 years. f H*2T0T341f& New. Each time you board the train, you must tag your card by holding it flat against the Clipper logo on the Clipper card reader on the station platform before boarding. Ferry Fares & Payment | Golden Gate If this happens at any time, please call Clipper at 877.878.8883 for a refund. When you order a new card online, you can log in to your account and Clipper will automatically register your new card to your existing account. endstream endobj 221 0 obj <>/Subtype/Form/Type/XObject>>stream Many of the cards have about $50 on them, but a couple have about $200. H*2T0T341f& The other option is a refund. Learn more about Clipper on your phone. Vouchers from other operators and tour/sightseeing companies are NOT acceptable on Golden Gate Ferry. Clipper is a regional transit card that can be used on all transit in the Bay Area. EMC Choose to stay logged in or to log out. All rights reserved. You can do a lot of things with online account management: store your payment information, set up automatic reloading, report a lost or stolen card and get a replacement and balance restoration (for a $3 fee), and download transaction histories. Tickets cannot be replaced if lost or stolen, cannot be exchanged, and are notrefundable. Stanford, California 94305. Baseball History 1921 Hall of Fame & Other Players/Teams Original News All rights reserved. Roadshow. EMC The old website used to show added values, ready to be activated, but no longer does. Phone. Hope this doesn't break the bank for you. EMC /Tx BMC Eligible Stanford affiliates should complete the Go Pass request form to request a Go Pass. PDF Clipper Cancellation Form Members who are knowledgeable about this destination and volunteer their time to answer travelers' questions. He started his journalism career as a sports editor in Iowa in 1975. 0.749023 g 0 0 10.146 10.364 re H*2T0T341f& San Francisco International Airport (SFO), Electric Personal Assistive Mobility Devices (EPAMDs), Elevator Locations and Accessibilty Pathways, 2023 San Francisco Bay Area Rapid Transit District. Registering your card protects your card balance and allows you to set up an online account. Email clipper@bayareametro.gov. EMC 0.749023 g FAQ | WageWorks I no longer need to use Clipper. E\\y\F@B.DHR!"g/ Your session is about to expire due to inactivity. H*2T0T3415Rf& How would you improve Clipper? The Metropolitan Transportation Commission, as a public agency responsible for Clipper, is committed to operating its programs and services in accordance with federal, state and local civil rights laws and regulations. Location of mushroom dispensaries in Oakland? endstream endobj 187 0 obj <>/Subtype/Form/Type/XObject>>stream For more information, please refer to our pre-tax payroll deduction web page. f Tickets submitted for refund must have been purchased by cash or debit card. /Tx BMC EMC Clipper saves money. For details about how to apply for a refund, download theClipper Cancellation Form. Former Tiny Ticket non-profit organizations can still submit these tickets for refund directly to BART Treasury. ClipperCard | Salem State University What do you recommend for getting this resolved? endstream endobj 184 0 obj <>/Subtype/Form/Type/XObject>>stream Opens in new window. endstream endobj 198 0 obj <>/Subtype/Form/Type/XObject>>stream EMC Describe the situation, including your account information. *Note: The pilot Go Pass program for graduate students will be ending on December 31,2022. The refundmay take 4-6 weeks to process. Phone. Learn more about Clipper on your phone. Min of $5. For more information, including fines, please see Caltrain's fare evasion policy. I know that when you get a SUICA card in Japan, you can put down a $5 deposit and get it back if you return the card at one of the train stations. E\i\\ Answer 1 of 2: I'm planning to take the BART train from Oakland Int'l Airport station to 12th St Oakland City Center station. endstream endobj 217 0 obj <>/Subtype/Form/Type/XObject>>stream Page Redirection - Home | Clipper Check with your favorite non-profit or charity organization to see if it accepts these small value tickets. You can also use Clippers automated phone service to hear your recent transactions or have a list sent to the email address in your account. https://www.caltrain.com/fares/how-buy/clipperr/clipper-caltrain-faq. E\\y\F@B.THH!*o* Refund will be given as Returns shipping; 14 days: Money Back: . 7.1 A Cardholder may request a refund of the remaining cash value on a Registered Card with a minimum $5 cash value balance by mailing a completed Clipper Cancellation Form, which is available at www.clippercard.com. Learn more about resolving a block due to failed Auto-Reload payment, Log in to your Clipper account, select Report Lost or Stolen from the More Options menu, or. It can hold all transit passes, such as the SF University Pass for Muni, Higher Ed discount product for BART, Way2Go Pass for SanTrams or other products for all major Bay Area transit systems. endstream endobj 183 0 obj <>/Subtype/Form/Type/XObject>>stream We contacted Clipper and were instructed to write letters to get the refund on two cards. endstream endobj 186 0 obj <>/Subtype/Form/Type/XObject>>stream /Tx BMC Each Smart Pass user only gets one replacement per calendar year. Go Pass Clipper Transition FAQ | Stanford Transportation They are. Subject . This can be more convenient and less expensive than buying a one-way or day-pass ticket at a station ticket machine. 0 6 0.749023 g Donations of tickets with unused value of less than $1 can be made to local non-profits. New Oakland Clipper Customer Service Center Serves East Bay Customers Additionally, federal tax law prohibits refunds if a card has received any value through an employee transit benefit program. Paper Tickets Clipper's on your phone! Be creative, drill a hole in it and it makes a great memento key tag and you won't have to buy one of those expensive silly ones at a Wharf curio shop, Still have my Suica card. /Tx BMC https://docs.clippercard.com/brochures/en/clipper_cancellationform_120213.pdf. Key Clipper information translated to Spanish. Clipper is reusable and long-lasting, unlike paper tickets that get worn and tattered. Just select your station on the Station List page, Just follow a few simple rules when taking your bike on BART, Find out quickly, using the BART Fare Calculator, Stay up-to-date with News Alerts sent by email or text, Explore the lastest job listings on our Careers page. EMC h[s8WPS7p7*?gbg98-FmndI+Iv,cR{|30&M\&ND52 D3,2aE1 v^Z8P LhI6-DBnc*V6 TUkqdX}&0qX]=XMf.Kz/(& p If we couldnt process your payment for automatic reloading, your Auto-Reload payment will fail and the card reader will say BLOCKED BAD DEBT. Learn more about resolving a block due to failed Auto-Reload payment. Your refund request will typically be . You also would need to contact Stanford Transportation to request that your Go and/or Smart Pass be deactivated and new pass(es) loaded. How can I check my card balance or how much I was charged for a trip? Directions to Zide needed from Union Square. The Caltrain Go Pass provides unlimited travel on Caltrain between all zones. Ticketsare valid for 90 days from purchase date and are useable on any Golden Gate Ferry departure (except Giants Ferry). To request a form and find out more information about the authorization requirements, please contact Clipper Customer Service at 877.878.8883 (TDD/TTY 711 or 800.735.2929). endstream endobj 181 0 obj <>/Subtype/Form/Type/XObject>>stream REFUNDS. Otherwise, you will be logged out automatically. Credit Card Type (check one): o MasterCard . If you have a Go Pass on one of these cards, please contact our office for a replacement card. Please note that Go Passes cannot be loaded onto discounted cards such as, Senior, Youth, and Regional Transit Connection (RTC)/ Disabled. I no longer need to use Clipper. Q: I have 27 cards used for a youth group which has been quiet these past couple of years and is unlikely to restart. Some folks report having trouble using the app abroad, but SFO has good free wifi, so you can try doing it when you arrive. Mail the ticket(s)toBART's Treasury Department. Ticket Donations ("Tiny Tickets") Donations of tickets with unused value of less than $1 can be made to local non-profits. According to Caltrain, failing to tag on and off could result in improper Clipper card readings, which could result in a Caltrain citation. You may want to consider loading Clipper Cash onto your Clipper card for use in such an event. /Tx BMC