. See below for additional terms and conditions related to your purchase, including those in Event Cancellations/Postponements, below. If you purchase tickets to an online event, we do not guarantee that your device or network will have the necessary bandwidth or capabilities to stream the event at a suitable speed, and you bear all risk with regard to such transmission. Has anyone experienced anything similar? For people finding this on google right now: eventticketprotection.com/allianzticket/home?action=manage, Insurance was $8 per ticket. If you feel that a charge has been made to your Payment Method in error, call our helpline or email our customer service department at [emailprotected]. They have refunded the ticket cost, but are refusing to refund the ticket cancelation Insurance (supposed to cover accidents etc.) There are no suggested results at this time. Date on which medical attention was first sought for illness/injury? Pick your exact se. cristina ferrare illness; esicoo smart plug troubleshooting; sun country boarding zones; zatarain's dirty rice without meat; getting punched in the stomach effects Please note we may require original tickets to be submitted, Sort Code or BIC/SWIFT code for accounts outside of the UK, You need Javascript enabled in order to submit this form, Booking Errors We recommend you contact the ticket seller directly to discuss the issue, Entry requirements or organisation of a venue/event. email from them: "Thank you for contacting AXS. Please check the policy documentation that was sent to you for any applicable cover limits, How many people are due to attend the Event, Names of ALL persons that attended/will attend the booked event, How many people are unable to/did not attend the booked event, Names of the people who are unable to/did not attend the booked event. Tickets and/or parking rights are also "locked" (not available) for a short time while customers complete their purchase. Refunds are not offered if you are unable to access an online event due to lack of bandwidth, incompatible equipment or software, or any other reason. However, we will not be able to confirm that these are adequate for our needs until they are reviewed alongside your application. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. All applicable fees and charges will be disclosed prior to completion of your purchase. This means that our Clients have given us authority to conclude a sale of tickets to a buyer for the tickets that they have chosen to list for sale. axs qr code for multiple tickets - veracitylogic.com WE ARE NOT RESPONSIBLE FOR ANY ASPECT OF THIRD-PARTY WEB SITES, INCLUDING PURCHASES MADE ON THOSE SITES. But looking at the terms and conditions of Festicket's guarantee provider, Booking Protect, you'll find that you're only entitled to a refund if you or someone in your household tests positive for coronavirus - not if you're told to self-isolate, or if you can't travel due to local restrictions in your area, or if the event can't go ahead due to lockdown rules. AXS UK Reviews | Read Customer Service Reviews of axs.com/uk - Trustpilot If buyers Payment Method provider does not remit payment, the transaction will be canceled. I agree to the use of my data submitted as part of this reimbursement application being used in accordance with the Find a to ticket on Gumtree, the #1 site for Stuff for Sale classifieds ads in the UK. Refunds will be issued to the extent required by the Trade Practices Act 1974 (Cwth) and Sale of Goods Act 1958 (Vic). Also, if you find out you cannot attend, there are ways to resell your tickets online up to 3 business days prior to the event taking place, either through LiveNation or VividSeats. Kia was extremely helpful, efficient and patient with all my questions. 7299 AXS 8398 Organizations, Charitable and Social Service 8661 Organizations, Religious 4900 UtilitiesElectric, Gas, Heating Oil, Sanitary, Water 5199 Nondurable Goodsnot elsewhere classified 6300 Insurance Sales, Underwriting, and Premiums 6513 Real Estate Agents and ManagersRentals Cookie Notice BUY THE PERFECT TICKETS Front row or on the aisle? If the tickets are limited as described in, If there is an error in the pricing of a ticket offered for sale through our Service, we may cancel any listing, transfer and/or transaction all as more fully described in. Tickets may not be resold or offered for resale in violation of posted restrictions, or in violation of law or regulation. AXS is not the seller of Resale tickets and will be acting only on the sellers behalf when offering Resale tickets on the Service. The Tickets Face Value equals: (i) the price of the Ticket plus any applicable listed shipping and insurance costs from you to the buyer, any markups and/or fees imposed only by the primary ticket seller, and any taxes which you are required to collect (collectively, the Sales Price) plus (ii) the Platform Fees as set forth in Section 12 and . It's all a fan needs, all in one app. Allianz | Event ticket protection - Allianz Partners US x, Footer.languageSelector.ja-jp.greeting The proceeds from Resale Ticket transactions may not be immediately available for disbursement and AXS may delay the disbursement until the associated event has occurred. You agree that the event for which you purchase or use tickets is a public event, that your appearance and actions inside and outside the venue where the event occurs are public in nature, and that you have no expectation of privacy with regard to your actions or conduct at the event. I went on live chat to sort out getting refunds for postponed tickets. Can I get my money back for cancelled or postponed events? If you have bought your tickets at the venue's box office? Don't buy: why paying extra for some ticket insurance is - Which? Ad . and now it says "refund pending". We do not guarantee that any online event will be available in any particular format or that an event will be compatible with any specific system, application, or device. Please read this Agreement carefully, because it is a contract that affects your legal rights. Please note that separate ticket terms and conditions of the MLS team also apply to tickets to MLS games and events. With a simple integration this product has gone from strength to strength enabling AXS . Yes - If customer is prevented from attending because of a government mandate, this is covered. 36. Hey did you end up filing a claim with Amex? You agree to pay all charges incurred by you or any users of your account and Payment Method at the price(s) in effect when such charges are incurred. They have refunded the ticket cost, but are refusing to refund the ticket cancelation Insurance (supposed to cover accidents etc. Leave the Archive. Click here. found at the bottom of this page. On one occasion I got as far as selecting the insurance. Because almost every single time I go through them, its a battle to obtain my ticket. Aside from TicketPlan and XCover, all other insurance and guarantee providers we looked at do not cover you if you're told to self-isolate by the NHS Test and Trace app. Tickets obtained from unauthorized sources may be invalid, lost, stolen or counterfeit and if so, are void. If you decide to purchase tickets, merchandise, parking or other items via the Service, you agree to pay, in addition to the price for the tickets or other items, other fees and charges that we impose or collect on behalf of our Clients, or that our Clients collect, such as convenience fees, handling fees, delivery fees and any other miscellaneous fees. Hi, I was hoping someone could help with some advise around getting a refund on tickets purchase through AXS's website. If you bought tickets online or over the phone, you won't need to do a thing. User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.0.0 Safari/537.36. What is AXS Premium? Then be careful what insurance you pay for. ATTENDEE PROMISE & HEALTH ACKNOWLEDGEMENT: You agree to follow event policies (including health and safety policies) and posted instructions while at the event. PDF EZ-Link Wallet with Mastercard - Top-Spender's Campaign" - Terms Hello Reddit users, fairly new to this app and still trying to get used to it but I thought Id come on here for some advice. Get personalized event announcements, updates, and reviews every week with the AXS.com event guide email. Do Not Buy Ticket Insurance From Ticketmaster/Allianz All fees and charges relating to your transaction will be disclosed to you during the purchase process. Tickets for events may be sold through distribution points other than the Service, such as the venue or event organizer itself, which may have access to different tickets than are available on the Service. AXS | Reviews | Better Business Bureau Profile We act on behalf of a seller (our Client) when selling Primary tickets. Privacy Policy. You understand that the event for which you purchase a ticket shall be presented in accordance with applicable public health conditions as of the date of such event and which may change at any time as determined by federal, state, or local government agencies or instrumentalities, artists or the promoter; such requirements may include, without limitation, changes to capacity, attendance procedures and entry requirements, such as proof of vaccination and/or a negative COVID-19 test, and other protective measures such as requiring attendees to wear face coverings. Common problems addressed by the customer care unit that answers calls to 888-929-7849 include Refund a Charge, Inquire About an Event, Account Access, Make a Purchase, Find My . By clicking a link you are consenting to this. Reporting Fraud - AXS Help Center Holder must possess a ticket to enter the property or venue listed on the ticket. OH MY FUCKING GOD! Just give the combo lock and your mobile ticket to one of us and we'll scan you out and hand you a $10 bill. Despite these risks, Holder voluntarily assumes ALL known and potential risk and danger of injury and/or death from any cause, resulting from, in connection with, or incidental to the venue and/or event, including exposure to COVID-19. This Agreement is incorporated into the Terms of Use and, in addition to the Privacy Policy, the following terms and conditions (this Agreement) apply to all listings and transactions on the Service and sale or use of tickets issued via the Service, whether issued by AXS or Clients. Please visit our help page or contact customer support for assistance. They lure you into buying the insurance but little did I know that a refund will be issued . How do I get my AXS Premium tickets once I complete my purchase? In the event you are hurt or believe there is a security issue, please contact an usher or security personnel immediately. For tickets to events located in the United States, the Service is operated by AXS Group LLC. AXS USA Reviews | Read Customer Service Reviews of www.axs.com - Trustpilot Ticket Insurance. Trip Cancellation Insurance | AXA Travel Insurance We do not control the number of tickets and/or other items sold on the Service or the location of seats or parking spaces that are made available for purchase. Holder understands and agrees that there are certain risks of injury, illness and/or death of entering the venue and/or attending the event, including, without limitation, objects flying into the spectator area during an event, special effects at an event, acts or omissions of other spectators and risks related to to the novel coronavirus SARS-CoV-2 and any resulting disease (together with any mutation, adaptation or variation thereof, COVID-19). The venue shall have the right, without refund of any amount paid, to refuse admission to, or eject, any person whose conduct Client or the venue deems disorderly or improper, who uses inappropriate, vulgar or abusive language, who fails to provide proper identification, or who fails to comply with any other rules adopted by the Client or venue. When it's time to go home, all combo lock deposit refunds are issued quickly. User-Agent: Mozilla/5.0 (iPhone; CPU iPhone OS 15_3_1 like Mac OS X) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/15.3 Mobile/15E148 Safari/604.1. AXS Tickets Reviews Published by AXS on 2023-02-21 Tap for tickets to see the artists and teams you love. We looked at five ticket insurance and guarantee providers offered at the point of sale by some of the biggest ticketing sites. AXS is not responsible for failure of delivery or any losses incurred as a result of a purchasers failure to provide an accurate address. We appreciate your patience during this unprecedented time. We reimburse 100 percentup to $10,000for a variety of reasons like covered illness and job loss.*. If you have not received your tickets 3 days before your . We have made changes to our Privacy Policy. IP: 161.35.97.149 Tickets were bought in December 2019 - so I am outside the 120 claims deadline. E-mail address is required to create an account.

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